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Good to know

Questions before you join?

Call 1-833-995-7392 if you would rather talk through the options.

Is roadside assistance included?

Yes. Silver and Gold include towing, jump starts, flat-tire help, fuel delivery, lockout assistance and minor mechanical aid, subject to plan terms. Call 1-833-995-7392 if you need help before you join.

Which states do you serve?

Membership is described as nationwide. Signup asks for a US or Canadian state. Roadside help is dispatched to the location you send with the request. The plan terms still apply to that stop.

How far is a tow included?

The roadside page describes a tow to a shop, station, or destination of choice when the vehicle cannot be driven. The site does not publish a mile limit. Call 1-833-995-7392 before a long tow so dispatch can confirm what the membership includes.

What is the average response time?

Roadside requests are available 24/7. The site does not publish an average arrival time, because it depends on your location and the kind of help. Call 1-833-995-7392 for the current dispatch, and call 911 first if you are in immediate danger.

How do I request roadside help?

Active members send a request on the Roadside Assistance page with a phone number, the kind of help needed, a location, and the vehicle. You can also call 1-833-995-7392. Requests can be sent 24/7. If you are in immediate danger, call 911 first.

How does ticket support work?

Active members start a case on Tickets & DUI by uploading a clear photo of the citation. You can add the citation number, violation date, location, court information, and notes. A case manager reviews the case, and you can track the status in your member area.

Does MyRoadClub help with a DUI?

Yes. Every plan includes DUI legal support as part of ticket support. Call 1-833-995-7392 or open a case in the member portal, and a case manager will connect you with a DUI attorney in our network. MyRoadClub is not a law firm and does not provide legal advice. Attorney services are provided by independent attorneys in our network. Results are not guaranteed.

What do I pay when I join?

Silver is $25.00 per month with a $50.00 setup fee. Due today is $50.00. Gold is $25.00 per month with a $90.00 setup fee. Due today is $90.00. Gold adds higher violation coverage and priority case intake. Due today is the first charge sent to checkout.

When does the monthly charge start?

When a plan has a setup fee, the amount due today is that initial charge and the monthly membership starts on the next billing date. If there is no setup fee, the monthly price is due today. Sales tax, if it applies to your state, is added at checkout. Membership renews until you cancel.

Which plans can I join online?

Silver and Gold can be joined from the membership plans page. Platinum and Diamond are arranged by phone so a specialist can confirm the current rate before you join. Call 1-833-995-7392.

What do I need to complete signup?

Choose Silver or Gold, then complete checkout. Choose your state from the list. The first choice is Select your state. Text-message consent is optional. Your username is created from the email you enter, and you can show or hide the password while you type it.

Do I have to agree to text messages?

No. You can join and contact MyRoadClub without agreeing to SMS. Marketing texts are sent only after you check the consent box. Consent is not a condition of purchase or membership.

How do I stop text messages?

Reply STOP to a text from 949-273-2634. You will receive one message confirming that you are unsubscribed. Reply HELP, email info@myroadclub.com, or call 1-833-995-7392 for assistance. Message and data rates may apply. Message frequency may vary.

Are travel discounts included?

Active members open Travel Benefits for member hotel, flight, cruise, and rental offers, and can work with a travel agent. If you are logged out or your membership is not active, the page explains the benefit and offers join or log in.

How do I use a travel discount?

Log in with an active membership and open Travel Benefits. Book hotels, rental cars, flights, cruises, or other member offers from that page, or share your dates and destination with the travel agent. The member rates are on that page after you sign in. Guests see the overview until the membership is active.

How do insurance quotes work?

Active members can request a quote for auto, home, life, or business coverage. The insurance team follows up with the MyRoadClub member price through AllRisk.ai. Requesting a quote does not change your other membership benefits.

How do I use the insurance savings?

Join and keep the membership active, then log in and open Insurance. Send the quote form for auto, home, life, or business coverage. The insurance team replies with the MyRoadClub member price from AllRisk.ai. This is a member quote, not a code you enter at another insurer. You can decline the quote and keep the rest of the membership.

How do I cancel and request a refund?

Manage the membership in the member portal, or email a cancellation request to info@myroadclub.com. The 30-day money-back promise on the site applies according to the membership terms. Include the account email and the plan name in the request so member care can match it.

How do I contact Diamond member care?

Diamond is arranged by phone, not through online checkout. Call 1-833-995-7392 or email info@myroadclub.com and ask for Diamond member care. A specialist confirms the current rate before the plan is set up.

How do I log in or reset my password?

Use the member login page. If you forget your password, the reset link stays on the secure password-reset flow. Logout uses that same secure flow.

How is my personal information handled?

The Privacy Policy at https://myroadclub.com/privacy-policy/ describes what the site collects. If you opt in to SMS, MyRoadClub stores your mobile number and consent choice. That opt-in information is not shared, sold, or rented to third parties for their marketing. Account holders can ask for a copy of their personal data or ask for it to be erased, except records kept for administrative, legal, or security reasons. The full membership rules are in the Terms & Conditions.

MyRoadClub is not a law firm and does not provide legal advice. Attorney services are provided by independent attorneys in our network. Results are not guaranteed.

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